If you’re anything like n/n’s editorial team, by the end of the calendar or lunar year you will have had a mental list of the most well-used thought leadership topics in your field. For core B2B sectors like financial and professional services, this list might include AI, cyber-security, sustainability, and, inevitably, digital transformation (again).
With many firms in the region still firming up content calendars for the new year, the temptation is to stick to these safe fields, especially given the anxiety over geopolitical and macroeconomic risk. (Indeed, saying anything about China is proving a real challenge, now references to the macroeconomy, trade, or outbound investment are often deemed too controversial for many compliance teams to approve. This is arguably the first time in a generation that the underlying narrative to China’s macroeconomy hasn’t been that the country is getting richer, fast.)
Yet the trick to effective thought leadership is the second word of that somewhat overused phrase: leading the pack by coming up with something novel. It’s not “thought followership”. Of course, we know that coming up with entirely new umbrella topics is not always realistic. The fact that the year is porcine rather than canine has no bearing on what matters to our clients (or, more crucially, their clients), or on what it makes sound editorial and commercial sense to discuss.
What is required is a new take on an underexplored or emerging sub-issue that will pique readers’ interest. The greater focus in 2018 on AI, for instance, was an evolution of the overarching fintech theme that has been running for some years, gaining mainstream relevance as once-limited technologies found broader commercial application. (Consultancies like McKinsey, as might be expected, were ahead of the curve here: ideally the topics you highlight today you’d like everyone to be talking about tomorrow.)
With that in mind I canvassed our team to find some B2B angles that we thought were underexplored (at least in the Asia-Pacific context) and ripe to feature more in the Year of the Pig. Consider them n/n’s thought leadership thought starters, perhaps…
- The ethics of AI: the dominant narrative last year was about how AI could help companies cut costs and deliver better service to their clients. The hot debate now is about its governance and ethical application – in everything from loan applications to help-request chatbots. Can we be sure that AI won’t incorporate the biases of its programmers, leading to problems down the road? Most B2B businesses that want to use AI (i.e. all of them) will also want to know how to protect themselves against making AI mistakes.
- Cross border data ownership and governance: Banks in the UK and EU are opening up their data up to third parties, creating “ecosystems” of service providers; the same is happening (with regulatory encouragement rather than coercion) in plenty of Asia-Pacific markets. Not enough analysis has been done on what this means for cross-border businesses in one of the world’s most fragmented regions. How can firms be prepared to be responsible data managers (and what commercial impact will initiatives like Australia’s Consumer Data Right have if adopted more widely)?
- A corollary of this is What will B2B tech ecosystems look like? Thanks to China’s digital behemoths you don’t need much imagination to see how consumer-focused tech platforms in the region can evolve. But what about the prospects for B2B ecosystems, involving fintech, insurtech and a whole raft of professional services? Sure, there are plenty of discrete innovations in the region, from trade and SME finance to new approaches to professional services, but who will bring them together? Speaking from painful experience, a one-stop shop for SME professional services would be a major boon…
- How will an ageing workforce affect APAC’s B2B companies? To date most commentary on ageing (in APAC at least) has been by hand-wringing actuaries or wealth managers warning about insufficient pensions. But actually ageing will affect every sector, and B2B employers are in prime position to lead on the issue of how workforces can make best use of their experienced, knowledgeable and not-ready-to-retire experts. Who’s ready to make ageing a bigger diversity & inclusion issue?
Naturally the more you drill down into different B2B sectors the more ideas bubble to the surface, but in the interests of brevity I’ll leave it there for now. Here’s hoping we see some ambitious firms ready to lead thinking on these issues in the Year of the Pig. In the meantime, Kung Hei Fat Choi!